A support worker walks through a park with a young woman using a wheelchair and two men using canes, one wearing headphones

About Us

Driven by a Vision to Empower and Encourage

QLI ensures that all services are responsive to the needs of individuals and families.

Who we are

What we prioritize

QLI ensures that all services are responsive to the needs of individuals and families. We prioritize:

A caregiver with his arm around a young man's shoulder, both smiling in the doorway of their home
A young woman with Down syndrome and her caregiver laugh while reading a book together

Caregiver support

  • Person-centered planning
  • Individual choice and preference
  • Community inclusion
  • Respect for diversity and Unique Abilities
  • Continuous quality improvement

Our approach enables each individual to reach their highest potential while maintaining dignity, autonomy, and meaningful community involvement.

Mission

Our mission

QLI’s mission is to empower individuals with Unique Abilities by providing flexible, dynamic, and person-centered services that adapt to changing needs. We encourage active participation in planning, decision-making, and personal development.

We are committed to:

  • Promoting independence
  • Supporting meaningful community integration
  • Respecting personal choice and self-direction
  • Delivering high-quality, individualized services
  • Encouraging growth, development, and long-term success

Philosophy

Transparency • Inclusion • Collaboration

  • Transparency
  • Inclusion
  • Collaboration

Transparency and inclusion are the foundation of QLI’s success.

We operate an open, collaborative program that values the input of families, proponents, and stakeholders.

This philosophy is reflected in:

  • Inclusion of proponents in policy development
  • Participation in quality assurance committees
  • Open communication and shared decision-making
  • Strong checks and balances to protect individual rights

Let’s take the next step together

Questions about services, the Day Program, residential supports, or careers? Reach our main office in Owings Mills.